Paying For Services

Rates & Insurance

Paying For Services

We are a private pay counseling practice. This means that we do not work with insurance companies. Fees are paid in full at the time of service, unless a pre-payment plan arrangement has been set up and approved by Dr. Kelly directly. If you have Out of Network coverage, Syrona will supply you with an itemized bill that you can submit for payment. We do not submit invoices for reimbursement.

Payment is accepted in the form of cash, check, or credit card (Visa & MasterCard).
As a healthcare provider, we accept Health Savings Account (HSA) and Flexible Spending Account (FSA).

 

Syrona’s intensive therapy retreats range from between two and four days.  You can choose how many days you want to attend, and typically we discuss this during the consult call.

We offer weekday and weekend retreats.  Weekend retreats are more limited and there is a small up- charge for the weekend dates.

Rates for individual and couples retreats are the same.  Unlike many other intensive therapy programs, we don’t charge more for couples’ intensives.

  • Weekday Retreats:  $750/day
  • Weekend Retreats: $850/day

Do you want to break your retreat into shorter segments or different days?

  • One-day sessions: $750/day (weekends $850/day)
  • Half-day sessions: $400
  • Extended sessions: $250 (Two hours)

Rates for Dr. Kelly (Limited Availability)

  • Weekday Retreats:  $1500/day
  • Weekend Retreats: $1700/day
  • Half-Day sessions: $800
  • Extended sessions: $400 (Two hours)

Why don’t we take insurance?

Syrona Counseling Retreats does not accept insurance for the following reasons:

Reason #1: Insurance Restrictions

Insurance companies do not reimburse for more than one hour of psychotherapy per day. Here at Syrona, our psychotherapy retreats include 7 or more hours of therapy per day. If you have Out of Network coverage, you can submit a bill to get reimbursed for one hour per day.

Reason #2: You Have To Be Diagnosed

For insurance to cover counseling, you have to receive a diagnosis. This diagnosis becomes part of your permanent record, and as such, is exposed to third parties within the insurance company – and potential data breaches.

In addition, many clients who come to therapy don’t fit neatly or appropriately into the medical model’s view of psychological diagnoses. Even if there is no appropriate diagnostic option, a diagnosis is required for reimbursement. We believe you should be able to get the help you need without having to be labeled with a diagnosis.

Reason #3: It’s Not Confidential

When accepting insurance, we are required to use an Electronic Medical Records system. This means that information is disclosed to a 3rd party insurance or technology company, and over time, this increases your risk of your information being exposed. And, if we appeal an insurance company’s decision about ending treatment coverage, your therapy, including your diagnosis, gets discussed with insurance company employees. In our direct experience, this too often has included individuals with little or no training in mental health, including a lack of understanding about the ethics around keeping this private and personal information secure and confidential.

Another issue around confidentiality: if you ever have to go through a background check, or for any reason your records get called for, your diagnosis may be disclosed by your insurance company.

In short, by not taking insurance, we maintain the safety and confidentiality needed for you to feel safe when opening up in your therapy sessions. When you self-pay for your therapy, you can be confident that the reasons you are seeking help, and what you say in the office, will stay between you and your therapist.

Reason #4: Using Insurance Takes Treatment Control Away from You and Your Therapist

When insurance companies are paying for treatment, they decide the treatment schedules. They do this by determining the number of sessions they will allow and the frequency of those sessions. In our direct experience, these “decisions” are almost universally driven by what is best for the insurance company financially. We believe decisions about your treatment need to be made based on what you need, not by pre-determined treatment plans created by the insurance company.